FAQ

What areas to you offer this service?

We are able to service all of Florida and many South Eastern states. Distance based delivery fee applies.

How long will it take to fulfill my order?

Reservations for your order will be made quickly. Most reservations are processed within 1-2 hours.

How old do I have to be to rent a car?

Twenty-one, according to Florida state law.

How early should I show up for my rental?

You will need to show up 5-7 minutes before the start of your trip to give us your documents and verify all the information.

Do you accept walk-ins?

Yes, though our cars are generally booked weeks in advance, so please check in with us for availability.

Do I need a driver’s license?

Yes a valid driver license is required.

Do you accept prepaid debit cards or gift cards?

No we don't accept prepaid debit cards or gift cards.

Can I Pay in Cash?

Yes

Can I book car rentals online?

Yes, our website uses a secure and encrypted online booking system.

Can I reserve a car for someone else?

Yes. However, the reservation fee will be refunded and a full payment must be made when the rental begins. You can also add additional drivers if you’d like for free (they must be present).

Are there hourly rentals?

Yes

Are there any speed restrictions or governors on your vehicles?

No, but you are, of course, required to obey all traffic laws and drive responsibly. Please read the Rental Agreement as there are charges for driving too fast or recklessly.

Are there late charges?

Yes, returning a rental late will result in penalties and added proration time; however, note that you can schedule the car to come back at any specific time during the reservation.

Are there any hidden fees?

No. All of our fees are spelled out in the Rental Agreement.

What is your refund policy?

You can cancel the trip up to 24 hours before it starts

Is my reservation time, make, model, price, and availability guaranteed?

99% of the time, yes! Particularly when booked several days in advance. When we see your reservation come through we lock it in then and there or we'll let you know if there will be an issue. In some instances we must also rely on the previous renters to return the vehicles safely and on time and occasionally, delays happen. In such cases, we strive to work with you to put you in a car you'll be happy with. We reserve the right to amend your reservation at any time, with or without notice, but we always strive to ensure you are satisfied with your experience.

How many miles do I get with my rental?

It depends on a car and term. You can contact us for more details.

Do you require a deposit?

Yes

Can somebody else pickup my rental car?

No. The person for whom we have the license and insurance has to be present at the beginning of the rental. You can add additional drivers for free; however, we will need to verify their license and insurance so it's best to list them ahead of time to avoid delays.

What if I need to change my reservation?

Give us a call to see if we can accommodate your changes.

Can I go wherever I want during my rental?

Vehicles may not be driven outside the state of Florida without prior written approval.

Can I take the rental car to a race track?

No you cannot race the vehicle on a race track. Racing these cars puts excessive wear on them and puts them in unreasonable risk.

Can you deliver the car to me?

Let us know where you need the car and we can tell you what we can do.

Can I rent a car for just one day, even if it's a weekend or holiday?

Yes. Let us know what you need and we'll try to make it work.